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Frequently Asked Questions

Ordering a sample allows you to see the colour, texture and overall quality of a product before placing a larger order. It can help you compare different options in your own outdoor space and make a more confident purchasing decision.

Samples are available for many of our products, including artificial grass, composite decking, composite cladding and other selected landscaping materials. Availability will vary depending on the product range.

Sample sizes vary depending on the product, but they are designed to give you a realistic representation of the material, finish and colour. Product pages will provide details of the sample size where applicable.

Yes. You can order multiple samples to compare different colours, styles and finishes before deciding which product best suits your project. This is particularly useful if you are matching existing landscaping features.

Samples are cut from the same product range as the full-sized items, so they accurately represent the colour, texture and finish. Natural lighting and viewing conditions may affect how colours appear, so we recommend viewing samples outdoors where possible.

Sample charges and any available refund or credit options will depend on the individual product and current promotions. Please check the product listing or contact our team if you have any questions before ordering.

We aim to dispatch samples as quickly as possible so you can begin planning your project without unnecessary delays. Delivery times may vary depending on stock availability and your location within the UK.

Yes. Comparing samples side by side makes it easier to assess colours, textures and finishes before committing to a full order. This can help you choose the product that best complements your garden, patio or landscaping project while reducing the risk of ordering the wrong option.